BoxMinder is a standalone package meant to be installed on a local workstation with an Internet connection. It is both easy to use and easy to customize to fit your store's own specific needs.
How does BoxMinder work?
Boxminder can easily be incorporated into your location's routine. Incoming mail or packages received by the store are sorted and processed as usual. The attendant then runs the software and uses a wireless scanner to scan the barcodes affixed to those mailboxes which contain new materials. Stores without access to wireless scanners can also hand-key barcode/mailbox numbers instead.
Alerts are only sent to customers who have signed up for the BoxMinder service; any customer who have opted out simply have their barcodes ignored by the program.
BoxMinder comes with all the tools required to print mailbox barcodes and customer enrollment forms from your own computers. It also includes a separate e-mail address hosted on our own server at BoxMinder.net for the sole purpose of sending out new notifications to customers; any user replies or bounced deliveries will be sent directly to your stores's own personal BoxMinder address.
Each customer can register up to three different e-mail addresses for instant notification in addition to specifying an SMS/PCS phone text number for text messages, and can request any or all of their contacts to be notified at once. Customers who will be gone for extended periods can even have their notifications put on hold for that period.
An option to include single-line advertisements with new mail notifications is also included with BoxMinder. This is perfect for informing your customers of new or upcoming specials, as well as promoting other community events or business partners. You can organize which advertisements, if any, are sent out through the storage database built into BoxMinder. Send every customer the same default adv, or select a customized message at the time of processing.
BoxMinder comes complete with a mailbox file creation wizard, which automatically sets up new box file records based on input data. It also keeps a transaction history of all sent notifications. Combined with easy installation and robust backup and restore feature, BoxMinder is made to be reliable and user-friendly.
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